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The shift to distant work has upended the business world, bringing each exciting opportunities and unexpected headaches. As someone who has built and mentored distant teams in addition to currently leading my very own, I have seen firsthand the hidden challenges that may surprise even the most seasoned firms.
In this text, we’ll look at the real challenges distant work brings and how to overcome them. Whether you’re a seasoned skilled or just starting out, these insights will show you how to set your team up for success in this recent world of work.
Culture
Remote work challenges organizational culture by limiting the casual interactions that build trust and camaraderie. Without these organic moments, employees can feel isolated and disconnected.
To counteract this, businesses should:
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Schedule regular social gatherings and virtual celebrations to foster non-work interactions and shared interests. For larger organizations, host department meetings or team-building retreats; for smaller teams, host weekly virtual check-ins. Use icebreakers or prepared topics early on, and consider hiring virtual event planners to facilitate meaningful connections.
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Encourage management to host regular, informal video sessions where employees can ask questions, share ideas, or just chat, promoting transparency and accessibility.
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Require video in meetings at any time when possible, as facial expressions and body language foster stronger connections, improve communication, and reduce the risk of misunderstandings.
Always be “on”
Remote work can blur the lines between work and home life, especially for high-performing individuals who often have difficulty “logging off.” This can lead to stress and burnout, which impact worker well-being and productivity.
To address these issues, business owners need to rethink how they measure productivity and value worker time to create a culture where rest and personal boundaries are essential to maintaining productivity.
Employers should:
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Introduce clear start and finish times to help employees transition from work to personal time.
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Focus on results, not hours worked, to eliminate the pressure of constant visibility.
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Regularly assess your workload and stress levels.
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Respect the boundaries of communication outside of working hours. Schedule non-urgent messages for working hours and reserve out-of-hours contact for emergencies only.
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Make sure employees feel comfortable dealing with personal issues during the day without hiding it. Life happens even during work hours, and valuing honesty creates a supportive and productive environment.
Compatibility
Working remotely across state or country lines creates complex legal and tax implications, imposes additional administrative burdens, and often requires firms to overhaul their HR and legal departments.
To cope with this complexity, you should:
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Prioritize working with local employees or contractors from countries that have tax treaties with the United States
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If you use employees from outside the country, if possible use the services of an Employer of Record (EOR) who will manage the process.
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Use skilled employer organizations (PEOs) to manage HR, payroll, and advantages compliance across states.
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Invest in specialized legal and tax advice that understands employment law in multiple states and around the world to help ensure compliance and reduce risk.
Skills Gap
Remote work has exposed significant skill gaps, especially in digital literacy and self-management, among employees transitioning from traditional offices. These gaps can unexpectedly impact productivity, even for hard-working employees.
To treatment this, the following actions ought to be taken:
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Create a culture where looking for help is encouraged and seen as normal, not stigmatized.
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Train managers to discover and fill digital skills gaps without judging them.
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Implementing targeted training programs and providing self-learning resources on the use of digital tools, virtual etiquette, distant time management and digital communication.
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Establish mentoring programs that connect digitally literate individuals with those in need of support.
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Adjust performance metrics to encourage improvement in digital skills.
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Manage user access privileges fastidiously to prevent disruption to critical systems.
Security
Remote work significantly increases the risk of cyberattacks and breaches, turning every worker’s home into a potential entry point for threats. This requires a fundamental rethink of how data security is approached, beyond standard measures like VPNs and encrypted communications.
To meet these challenges, the following actions ought to be taken:
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Implement robust endpoint protection on all devices that access company resources.
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Conduct regular security awareness training tailored to distant work scenarios.
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Adopt a zero-trust security model by using tools like multi-factor authentication to confirm every access attempt across all platforms.
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Invest in advanced threat detection and response systems to monitor distributed networks.
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Develop and implement strict policies regarding handling sensitive data in-house, including password managers, strong password policies, and secure file storage protocols.
Management
Remote work has exposed the flaws of traditional middle management, shifting roles from taskmasters to coaches and facilitators. In distributed teams, effective managers must set clear expectations, provide context, support autonomy, and evaluate performance based on outcomes moderately than observable “work.”
To support this transformation, please read the information below:
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Invest in reskilling management teams with an emphasis on emotional intelligence, virtual leadership and digital collaboration skills.
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Implement management frameworks adapted to distant work, equivalent to objectives and key results (OKRs) or agile methodologies.
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Encourage a transition to results-oriented performance evaluation.
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Promote regular, meaningful one-on-one meetings to maintain connection and provide support.
Costs
While businesses often boast about the savings they will make by reducing office space, nearly every challenge we discuss comes with its own costs, and it’s critical for businesses to understand the full financial impact, which might be surprisingly high.
However, while the initial outlay might be significant, many firms are finding that the long-term advantages of a well-executed distant work strategy can outweigh these costs.
Here are some costs to consider:
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Transition costs: Adjust performance, adapt workflow and implement technology.
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(*7*) in technology: Project management tools, collaboration tools, cybersecurity systems and IT support.
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Data and cybersecurity: Security systems, worker training and continuous threat detection.
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Cultural initiatives: Virtual activities to build solidarity, online social events, and team-building trips.
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Training and development: Digital literacy programs, virtual leadership training, and ongoing skilled development.
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Law and Compliance: Specialized legal assistance, skilled employer organizations (PEO) and employer registrants (EOR).
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Logistics and shipping: Costs associated with shipping equipment (e.g. computers, monitors) to distant employees, sometimes with expedited shipping for urgent needs.
The challenges of distant work are opportunities to rethink work itself. We are not only adapting to the recent normal, we are actively creating it. The most successful firms will seize this chance to rethink outdated norms and stay ahead of trends.