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Work is becoming increasingly boundaryless, and with this variation comes exciting opportunities to rethink the structure of our teams and operations. A standard misconception is that outsourcing only works for large enterprises. In fact, corporations of all sizes can profit from thoughtful outsourcing strategies, and there is a growing ecosystem of providers prepared to support small and mid-sized businesses.
As CEO of DOXA Talent, I have seen firsthand how corporations find modern ways to leverage global talent. Along the way, I also identified 10 specialized positions that are surprisingly well-suited to outsourcing. For information on what makes them powerful for overseas employment and suggestions on implementing successful distant collaborations, read on.
1. Franchise onboarding specialists
These specialists handle the complex technique of introducing recent franchisees to your system. As expert professionals, they will remotely manage documentation, coordinate training, and track compliance while ensuring consistent implementation across all locations.
2. Legal science assistants
Basic legal work often stays in-house, but these research assistants may handle case law research, document review, and preliminary drafts. This strategic department allows your legal team to focus on high-value evaluation and client interactions.
3. Computer-aided designers (CAD)
Technical design work is becoming more and more profitable for distant teams. With modern CAD collaboration tools, they will collaborate seamlessly with engineers overseas while maintaining your organization’s exact specifications.
4. AI engineers
Despite the complexity of AI, this highly technical work might be managed effectively via distant teams. The global talent pool of AI engineers is vast, often more accessible through outsourcing, and provides diverse development prospects.
5. Network Operations Center (NOC) technicians.
24/7 network monitoring and management might be handled exceptionally well by teams working across time zones. This approach provides 24/7 protection without the need for night shifts at your local office.
6. Contract administrators
Contract management, including review, processing and maintenance, might be effectively handled by professionals anywhere in the world. With the right expertise and systems in place, these professionals ensure contract consistency across the organization.
7. (*10*) assistants
These professionals can manage complex calendars, communications and projects no matter time zone. The key is to search out experienced people with whom you have good chemistry and establish clear processes to make sure smooth collaboration.
8. Purchasing managers
With digital procurement systems, purchasing professionals can effectively manage supplier relationships and supply chain operations around the world. Modern tools enable them to barter contracts and supervise operations from anywhere in the world.
9. Medical billing specialists
Healthcare organizations are increasingly finding that billing operations might be managed remotely. With proper training and compliance, these professionals can effectively handle claims processing and revenue cycle management.
10. Business Development Representatives
Outbound calls and analyst work might be handled efficiently by distant teams. With a focus on lead generation and first customer contact, these professionals can leverage technology to build strong relationships with prospects across markets.
Make strategic outsourcing decisions
Whether you are trying to hire someone for one of the above or one other role, be strategic about what you desire to outsource. Physical proximity requirements and job complexity needs to be considered when making decisions. I like to recommend starting by focusing on repetitive tasks with a clear workflow. The greater standardization at work, the easier it should be to transition to a distant team member position, which builds confidence in your outsourcing strategy, especially at the starting.
In fact, consider first hiring an offshore resource that can assist you create standard operating procedures (SOPs). This initial investment will enable effective documentation and standardization of labor before scaling up the investment. In my experience, if you’ll be able to’t clearly define and document a task, it’s probably not ready for outsourcing yet.
Choose your partner fastidiously
The offshoring industry is booming, with many corporations entering the market and chasing momentum prefer it’s a gold rush – so do not be fooled by guarantees of the lowest price or fastest turnaround. I all the time remember that I’m building an extension of my team that represents my company. Take the time to vet potential offshore partners through customer reviews, BBB/Glassdoor rankings, and direct reference checks.
A top quality outsourcing partner needs to be transparent about its operations, security measures and labor practices. When evaluating potential partners, look for a real, proven employer that owns and monitors all equipment with solid cybersecurity practices (preferably SOC2 compliant). Make sure they reveal high customer and worker satisfaction. I actually avoid long-term contracts – if I gain some value, I’ll just stay.
Finally, remember that outsourcing can create more opportunities for on-shore staff as well. At DOXA, we have found that our international expansion has actually increased the need for more managers, supervisors and trainers in the country. The additional margin provided investment capital to retain and develop great employees locally.
In other words, outsourcing done well advantages each parties. Companies gain access to talent from around the world, and professionals, each global and local, gain the opportunity to build meaningful careers in forward-thinking organizations.