The demand for voice and speech recognition technologies is huge – and is growing. Some evaluation According to market markets and markets, it was found that this sector could possibly be price over $ 28.1 billion by 2027.
There is no shortage of suppliers who provide solutions to recognize voice and speech, but some newer niches managed to sculpt the niches. Sanas is a good example. Established in 2020, the company develops software that uses artificial intelligence to adjust the speaker accent in real time.
“In Sanas, we believe that although technology transforms the industry, it should not replace human connections, but rather strengthen it,” said TechCrunch Sharath Keshava Narayana, co -founder and president of Sanas. “Along with a continuous scale, the number of interactions with clients The need for human communication to human remains critical.”
Maxim Serebryakov introduced Sanas with Shawn Zhang and Andrés Soderi during his studies. The trio was inspired by the frustrating experience of a student working at a call center.
“Max and Shawna’s friend, Raul, who had to return to Nicaragua to support his family, stood in the face of discrimination against the accent at work at the telephone center,” said Naraayana. “His experience with” accent neutralization training “and the harvest that took on him, inspired Max and Shawna to build a solution to reduce the accent’s prejudice.”
In 2021, Narayana, who was previously a co -founder of the Call Center of the Watched Call, joined Sanas, and the company secured its first tranche of financing.
Sanas technology analyzes the speech and results of a converted speech that matches a specific accent. The company claims that it is able to maintain the emotions of the original speaker and “identity”, minimizing reverb, echo and noise.
“What distinguishes Sanas are the patented AI technologies that recognize phonetic patterns and immediately adapt them, while maintaining the unique identity of the speaker,” said Naayana. “AI Sanas models are trained with over 50 million speech statements using data sets collected from our technological partners and internal voice actors.”
Recently, Sanas acquired Intone, a competitor who Narayana said that “strengthens Sanas’s IP portfolio” and positions the startup to serve a wider customer base.
Today, Sanas has about 50 customers in industries, including healthcare, logistics and equipment production. Narayana said that the company’s annual re -revenues reached $ 21 million, which is an increase in $ 3 million from last 12 months.
Sanas is in a barely controversial business. Suggest some studies This exposure to various accents actually helps to warn. As the Guardian technologists said in 2022 Startup profileSanas solutions risk homogenization of employees in telephone centers.
Naayana pushed this idea.
“What Sanas does special is not only technology, but her deeply human mission of breaking barriers, reducing discrimination and strengthening voices around the world,” he said. “Together with my co-founders, we build a world in which communication is a bridge not a barrier.”
It seems that mixed optics didn’t affect Sanas’s ability to obtain money. This week, Sanas announced that he had closed the funding round of $ 65 million, which values the company for over $ 500 million. Quadrille Capital and TELEPERFORMANCE led a round, which also participated in the Insight, Quiet Capital, ALORICA and DN Capital partners.
After collecting so far with a value of over $ 100 million, Sanas plans to build recent “speech speech” algorithms, expand to recent regions and “explores possibilities in various industries, akin to healthcare, retail and
Besides, Narayana said.
“With a clear emphasis on continuous scaling and continuous innovations, Sanas is well prepared for potential weather winds,” he contradicted.
Naayana added that Sanas also intends to develop his team about 150-person, and open a recent office in the Philippines, a village house for hundreds of thousands of contact centers.