After the worker purchased a bench with the settlement of bankruptcy in fire sales at the end of last 12 months, general director of Jesse Tinsley promised on LinkedIn and elsewhere to honor earlier customer payments.
“We will honor all preparing bench services, although we will not have income directly”, Tinsley – he said in an interview With the founder and investor Julian Weisseer.
But some bench customers say they are downloaded for receiving books or tax declarations, for which they previously paid.
Claim Bench Qorum, submitted on Tuesday, claims that the bench required payment for receiving the tax return for 2023, despite paying for the service under previous bench owners.
“The accused Jesse Tinsley made an error when he falsely stated that the employer.com would honor the bench’s pre -paid services,” says the lawsuit.
Another customer who asked for anonymity was shocked when he learned that they needed to renew the subscription to finish accounting books when they paid for this service two years ago, in accordance with TechCrunch correspondence.
When they questioned this, the bench representative told them that “Bench 2.0” had no connection with previous duties and that the employer.com couldn’t take unpaid work.
CMO Matt Charney from employers.com definitely questioned that Bench charges fees for previously paid work. “We have been and will honor earlier services for our clients,” he said.
Charney also said that he provided this tax refund 2023 to Qorum without requiring additional payment. But the founding father of Qorum, Andrew Pietra, told Techcrunch that he must proceed his subscription to get a return.
Under the previous property, Bench burned $ 135 million and tried to force AI to interchange human books. This led to long delays and large piles of books, which still required completion, in accordance with former employees.
Many clients of benches previously informed Techcrunch that employer.com also sent them notifications that were to prompt them to click the consent button, which had resignation about the returns of pre -paid services.
Many books and returns remained incomplete when the bench suddenly closed on December 26 last 12 months. Employee.com, an American company, announced plans to purchase Canadian fintech lower than 72 hours later.
Fintech’s sudden fall was caused by a lack of liquidity after his foremost creditor, the National Bank of Canada, refused to borrow him by an additional $ 7.7 million in December 2024. NBC had already provided USD 51 million for recognition for a restless startup, in accordance with previous applications.
Ironically, the news about the sudden closing of Bench led to its rescue. The company was doing before, but didn’t find a serious buyer, filings note.