Is there finally a Google search engine with insider knowledge for enterprises… but with OpenAI? It definitely looks that way.
Today OpenAI does launched company knowledge in ChatGPTan vital latest feature for subscribers to paid ChatGPT Business, Enterprise and Edu plans that permits them to call up company data directly from third-party work apps including Slack, SharePoint, Google Drive, Gmail, GitHub, HubSpot and mix it in ChatGPT results.
As OpenAI Apps CEO Fidji Simo wrote in a post on the X social network: “It brings together all the context from your apps (Slack, Google Drive, GitHub, etc.) into ChatGPT so you can get answers specific to your business.”
Interestingly, OpenAI’s blog post about this feature states that it is “based on a version of GPT-5 trained to look at multiple sources to provide more comprehensive and accurate answers,” which sounds to me like a latest, improved version of the family of models the company released in August, although there are no additional details on the way it is trained, its size, techniques, etc.
OpenAI tells VentureBeat that this is a version of GPT-5 that specifically supports the company’s expertise in ChatGPT Business, Enterprise, and Edu.
However, enterprise knowledge in ChatGPT is distributed globally and goals to make ChatGPT a central point of access to verified organizational information, supported by secure integrations and enterprise-level compliance controls, and to provide employees with much faster access to company information while working.
Now, as a substitute of switching to Slack to find a task and instructions you received, or going to Google Drive and opening specific files to find the names and numbers you wish to call, ChatGPT can deliver all this sort of information directly to your chat session – if your company allows the appropriate connections.
As OpenAI COO Brad Lightcap – wrote X in a post on the social networking site: “The company’s expertise has changed the way I use chatgpt at work, more than anything we’ve built before – let us know what you think!”
It builds on third-party app connectors unveiled in August 2025, although these were only intended for individual users on ChatGPT Plus plans.
Connecting ChatGPT to workplace systems
Enterprise teams often face the challenge of data fragmentation across various internal tools – email, chat, file storage, project management and customer platforms.
The company’s expertise bridges these silos, enabling ChatGPT to connect to approved systems, reminiscent of and other supported applications, through enterprise-managed connectors.
Each response generated from the company’s knowledge includes citations and direct links to the original sources, allowing teams to see where specific details got here from. This transparency helps organizations maintain data reliability while increasing productivity.
The sidebar shows a live preview of the sources you are checking and what you are getting from them. Once you’ve got done this, you may see the exact sources used, along with the specific passages from which they were taken. You can then click on any quote to open the original source and get more details.
Built with enterprise control and security in mind
The company’s expertise has been designed from the ground up with corporate governance and compliance in mind. Respects existing permissions in connected applications – ChatGPT can only access what the user already has permissions to, and by default never exercises on corporate data.
Security features include industry-standard encryption, support for single sign-on and SCIM for account sharing, and whitelisting of allowed IP addresses to restrict access to approved corporate networks.
Enterprise administrators may define role-based access control (RBAC) policies and manage permissions at the group or department level.
The OpenAI Enterprise Compliance API provides a full audit trail, allowing administrators to view call logs for reporting and regulatory purposes.
This feature helps enterprises meet internal governance standards and industry-specific requirements reminiscent of SOC 2 and ISO 27001 compliance.
Administrative configuration and connector management
For enterprise deployment, administrators must enable enterprise knowledge and its connectors in the ChatGPT workspace. Once connectors are activated, users can authenticate their very own accounts for each work app they need to access.
On Enterprise and Edu plans, connectors are disabled by default and require explicit admin approval before employees can use them. Administrators can selectively enable connectors, manage access by roles, and require single sign-on authentication for greater control.
Business plan users, on the other hand, have connectors routinely enabled if they are available in their workspace. Administrators can still oversee which connectors are approved, ensuring compliance with internal IT and data policies.
Company knowledge becomes available to any user with at least one energetic connector, and admins can configure group-level permissions for different teams—for example, limiting engineers’ access to GitHub while enabling Google Drive or HubSpot for marketing and sales purposes.
Organizations that enable this feature can just as easily disable it. Once the ChatGPT connector is disconnected, this data can’t be accessed.
How the company’s knowledge works in practice
Activating your company’s knowledge is easy. Users can start a latest or existing conversation in ChatGPT and select “Company Knowledge” under the message editor or from the tools menu. It must be enabled proactively for every latest conversation or chat session, even from the same user.
Once connected apps are authenticated, they will ask questions as usual, reminiscent of “Summarize the latest views and risks associated with this account” or “Compile a summary of Q4 results from project trackers.”
ChatGPT searches connected tools, retrieves the appropriate context, and generates a response with full citations and source links.
The system can mix data from different applications—for example, combining Slack updates, Google Docs notes, and HubSpot CRM records—to create an integrated view of a project, client, or initiative.
If company knowledge is not chosen, ChatGPT should use connectors to a limited extent inside the default experience, but responses is not going to contain detailed citations or synthesis from multiple sources.
Advanced use cases for enterprise teams
For development and operations leaders, company knowledge can act as a centralized layer of intelligence that displays real-time updates and dependencies in complex workflows. For example, ChatGPT can summarize open GitHub pull requests, highlight unresolved line issues, and link to engineering discussions in Slack – all in one result.
Technical teams may use it for incident retrospectives or release planning, pulling relevant information from issue trackers, logs and meeting notes. Procurement and finance leaders can use it to consolidate purchase requests or budget updates on shared drives and internal communications.
Because the model can concurrently reference structured and unstructured data, it supports a number of scenarios, from compliance documentation reviews to cross-department performance summaries.
Privacy, data storage and compliance
Enterprise data protection is a central element of enterprise knowledge. ChatGPT processes data according to OpenAI’s enterprise-grade security model, ensuring that no connected application data leaves the secure perimeter of an organization’s authorized environment.
Data retention policies vary by connector. Some integrations, reminiscent of Slack, support region-specific data storage, while others – reminiscent of Google Drive and SharePoint – are available to US customers, with or without data storage. Organizations with regional compliance obligations can review the details of connector-specific security documentation.
No geographical restrictions apply to the company’s knowledge, making it suitable for international organizations operating in multiple jurisdictions.
Limitations and future improvements
Currently, users must manually enable company knowledge in each latest ChatGPT conversation.
OpenAI is developing a unified interface that routinely integrates the company’s knowledge with other ChatGPT tools – reminiscent of viewing and generating graphs – so users won’t have to switch between modes.
Once enabled, Company Knowledge temporarily disables web browsing and the generation of visual results, although users can switch modes inside the same conversation to re-enable these features.
OpenAI also continues to expand the network of supported tools. Recent updates have added connectors for Asana, GitLab Issues, and ClickUp, and OpenAI plans to support future MCP (Model Context Protocol) connectors to enable custom integrations from developers.
Availability and getting began
Corporate knowledge is now available to all ChatGPT Business, Enterprise and Edu users. Organizations can start by enabling this feature in the ChatGPT messaging tool and connecting approved apps to work.
For enterprise deployments, OpenAI recommends a phased rollout: first enabling basic connectors (reminiscent of Google Drive and Slack), configuring RBAC and SSO, and then expanding to specialized systems once data access policies have been verified.
Procurement and security leaders evaluating this feature should do not forget that the company’s knowledge is covered by existing ChatGPT Enterprise terms and advantages from the same encryption, compliance and service level guarantees.
With the company’s expertise, OpenAI goals to make ChatGPT not only a conversational assistant, but an intelligent interface to enterprise data – delivering secure, contextual insights that help technical and business leaders operate with confidence.