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Why are authentic leaders so attractive? This query has been widely debated in the business community over the past few years. As someone who recurrently consumes business literature, I understand the hype—employees are more more likely to trust and follow someone who is honest, vulnerable, and unfeigned in their entirety.
While I see value in being authentic, my experience as a CEO leads me to imagine there’s more to the story. Does being yourself guarantee success in an ever-changing marketplace?
Let’s use this instance: a leader in the cell phone industry who is really passionate about a certain product but finds it difficult to vary direction as customer needs and market trends evolve. The rise of smartphones and their resistance to this revolution results in a lack of market share. Leader rigidity, often masked as a commitment to their original vision (their authenticity), limits the company’s ability to innovate. Authenticity alone is not enough in industries characterised by rapid change that continuously force leaders to adapt and make difficult decisions.
There have been times in my entrepreneurial profession where being transparent and vulnerable has worked for me, but there have also been times when it hasn’t.
When developing my payment platform, I faced a dilemma related to business model and profitability. There was pressure to introduce hidden fees to make sure the business model was sustainable, but this went against my ideals of transparency. Hidden fees seemed unfair, but a platform that squandered money was not good for anyone in the future. So I worked with my team to develop a tiered pricing model with different features and fee structures. This solution has proven to be very effective in practice.
The Authenticity Trap
Even though it is a popular buzzword in management, some people see authentic leadership as an outdated and trendy version positive leadership theory. This is because it takes a very simplistic view of corporate life and ignores the complexities of effective leadership. For example, it is essential to adapt communication styles and leadership approaches depending on the audience. Romanticizing authentic leaders as universal role models ignores the practical challenges of navigating high-pressure environments. This can present itself in several ways:
- Inflexibility:Rigid adherence to non-public values in a dynamic environment can hinder essential adaptations. A frontrunner’s reluctance to vary perspectives, meet stakeholder expectations, or adhere to unwritten rules of corporate etiquette in the name of authenticity can pose a serious threat to his leadership journey.
- Charisma vs. Competence: There is a risk of confusing charisma with competence. Just because someone is engaging and authentic does not necessarily mean they have the skills and experience to guide effectively.
- Misinterpretation and manipulation:Transparency, a key principle of authentic leadership, may be overused. Leaders who talk too much or lack tact can inadvertently create anxiety or confusion in their team. In addition, some experienced manipulators can convincingly show authenticity in order to achieve trust and achieve their very own goals.
Navigating the Corporate Landscape
Corporate orthodoxy defined by power-based leadership styles and an emphasis on control is slowly being replaced by more flexible management practices. The current climate embraces authenticity, but leaders have to be prepared to face situations where personal authenticity may conflict with organizational conformity.
Investor expectations and market pressures can stifle even firms with progressive views on leadership and worker management. Raw authenticity alone does not drive motion in such circumstances. As a leader, you need to inject strategic effectiveness into your leadership philosophy to catalyze progress. We can call this balance “effective authenticity.” While effective leaders stick with their beliefs in difficult circumstances, in addition they show strategic pondering and a focus on results.
Tenants of effective authenticity
- Strategic Navigator:Effective authenticity is not only about Adaptability. Leaders should sustain with current industry trends and ask themselves questions like, “What are the biggest changes happening right now and how can I prepare my organization for disruption?” For example, consider: Satya NadellaMicrosoft CEO. Anticipating the industry’s shift toward cloud-based solutions and mobile technologies, Nadella charted a latest course for the company. This strategic caution allowed Microsoft to navigate change while remaining true to the company’s heritage and core values.
- Evolving beliefs and ideas:Effective authenticity recognizes that core values can evolve with circumstances. Leaders have to periodically reflect on their values and company mission and how they are adapting to the changing world around them. Consider Indra Nooyiformer PepsiCo CEO who prioritized each profitability and social responsibility by introducing a healthier product line. This decision demonstrates the ability to reassess ideals in order to stay relevant and achieve goals—a key aspect of effective authenticity.
- Responsible innovation: Challenging the established order is essential, and using technology to advance progress is the norm. Effective authenticity is about promoting groundbreaking innovation while respecting ethical regulations and practices. Conducting proper research on the social and environmental impacts of any latest product or service is one solution to achieve this balance. An important example is Tim Cook, CEO of Apple, who champions innovation in technology while putting the environmental sustainability AND user privacyApple’s use of recycled materials in their products is a step in the right direction and demonstrates their commitment to responsible innovation.
- Organizational “I”: While authenticity is generally desirable, effective authenticity understands that there are times when leaders may have to place the good of the organization above their personal feelings. When Starbucks was struggling through the economic crisis, then-CEO Howard Schultz focused on stability through decisive motion and strategic pivots, balancing clarity with the need for tough decisions. Similarly, having a structured decision-making framework ensures that leaders can make tough decisions when they should.
Even effective authenticity is not a magic bullet. For leaders, the hardest part has to be navigating the uncertainty of where many industries are headed. But what you’ll be able to do is be prepared for what lies ahead by finding the right balance between authenticity and achieving results.