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Bad things occur to good businesses, irrespective of how big or small. Your hard disk drive might fail and break your tax records. Toxic chemicals might spill or your coffee machine might catch fire, ruining job offers. Your lab refrigerator might break down, killing vital biological samples. Terrorism and earthquakes occur outside your desk. You might get hacked, the economy might collapse, or latest laws is likely to be passed that affect whether you possibly can do business at all.
If a pandemic hits and devastates the economy, you shouldn’t rely solely on the government to step in, because it did in 2020. The government may give you the chance to assist, but you need to never rely on it to support your enterprise. Every business has a responsibility to survive during difficult and turbulent times. That means every business—or person, or family, for that matter—is smart to take steps to deal with issues when they arise.
Having contingency plan can save your enterprise. An ironic example is Cantey Technology, a South Carolina company that hosts lots of of servers for its customers. When lightning struck its building and destroyed its network infrastructure, melted cables and burned computers, contingency planning saved the day. It could have been disastrous for Cantey and its customers. But Cantey had moved its client servers to a distant data center, enabling uninterrupted customer support. Not every company is so lucky: 40% of small and medium-sized businesses do not reopen after a natural disaster and one other 25% fail inside a 12 months of the disaster.
Planning to fail
The knowledge that critical failure is a threat to every business has led to the emergence of the related disciplines of business continuity and disaster recovery. According to (*8*)Business Continuity Institute“Business continuity is about having a plan for dealing with difficult situations so that the organization can continue to function with minimal disruption.” Disaster Recovery, According to Andrew Hiles Business Continuity Management, Global Best Practicesspecifically refers to what is needed recuperate and restore… information technology, infrastructure and telecommunications capabilities following an incident.
What do you do when something bad happens and threatens your ability to operate? If you propose, you possibly can overcome it. To minimize—or ideally avoid—downtime, you need to create a business continuity plan (BCP). Acting quickly cannot only maintain revenue, but also reassure customers you could reliably meet their needs.
One of the famous military quotes says that no plan survives contact with the enemy. But there is little question that it is higher to plan than to not plan.
8 Steps to Implement Disaster Recovery
Your business is unique, but these steps provide the foundation for best minimize the damage from a potential incident.
- Conduct a “risk assessment.” This is a fancy term for anything that would affect your enterprise. List the events that would disrupt your enterprise: a natural disaster, equipment failure, power outages, vandalism by disgruntled employees, lack of a key worker, or cyberattack.
- Identify your most vital business functions. It depends on what you do in your enterprise. A landscaping company needs garden tools and transportation. An internet design company needs computers, web access, and power. Whatever it is, provide as much detail as possible.
- Create a disaster recovery plan. For each of the potential problems listed above, develop your response if a disaster strikes. Will a tornado affect your ability to deliver products? Some events can be more likely than others, so develop a solution for them first. Plan for a power outage before you propose for an alien invasion, for example.
- Back up your data repeatedly. Every business has documentation it must operate, including worker records, tax records, sales records, project specifications, customer lists, and even regulations. The cloud provides an easy-to-use option, especially when paired with a document management system (DMS) chances are you’ll already be using to record receipts for your enterprise. You must also take the time to learn about digital security.
- Create an emergency communications plan. In the face of a disaster, time is critical. This is not the time to start out learning your web service provider’s weekend phone number. Key staff who might want to take motion first, then suppliers who may have to alter shipping or delivery, then customers who should want to know if they’ll still visit or shop online, and other stakeholders. You will need up-to-date contact information for all key staff, and it ought to be available.
- Train your employees. Once you have a plan, conduct periodic training to show employees what to do. This might be a pizza party for a small business like a beauty salon; it might be an entire afternoon or longer for an online retailer. Drills and simulations help everyone remember the plan—and discover any weaknesses before a real-life incident derails your plan.
- Collaborate with key partners. Communication is not enough if you have not prepared the supplier or customer for what you’ll do in the event of a flood or terrorist attack. Agree on this in advance. Talk to service providers, equipment suppliers, freight forwarders, office space suppliers… anyone you possibly can rely on when something disrupts your enterprise. Do it before emergency, so you do not have to fight with others in the event of a public transport strike or a bridge collapse.
- Test and update repeatedly. Have you made your plan? Congratulations. Don’t leave it in your desk drawer or bury it under takeout menus on the bulletin board. Don’t forget if you’ve modified suppliers or added a latest source of income. Review your plan and make sure it’s still working.
A hearth extinguisher for when a fire breaks out in your enterprise
A stove fire in your kitchen can quickly turn into a disaster if you do not have a fire extinguisher nearby. Your business needs one. Whether you are taking a cue from Amazon’s Multi-Regional Architecturethis the government’s plan to take care of links between banks and credit cooperatives or astronaut caution “prepare for the unexpected” – Your small business can significantly increase its probability of survival in the event of a disaster.