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In the vibrant green landscapes of Maryland, Friends of Nature – landscape design is a pillar of expertise and dedication in the landscaping industry. Here, Cliff Bressler tends to each garden and tree with the same passion and precision as those in his own backyard.
In 1999, Bressler left the corporate world to pursue his love of nature. This transition ushered in a recent era for him, with his deep knowledge of flowers and commitment to sustainable beauty. Bressler and his team make sure that every project they undertake improves the lives of their customers, and Nature’s Friends has turn into synonymous with exceptional quality and unwavering reliability.
“My main goal with this company was to not have to travel far to work,” Bressler says, emphasizing that he focuses on growing local gardens and building strong community ties through personalized service. His business approach is built on the cornerstones of meticulous attention to detail and respect for the environment, and this philosophy extends beyond landscape design to foster connections between his clients and their outdoor spaces. Listen to the episode below to listen to directly from Bressler.
Nature’s Friends stands out for offering comprehensive solutions tailored to each client’s individual needs. Bressler’s commitment to excellence is evident in every project, driven by his belief in delivering value that justifies his price list“I’m usually mid-range or high-end,” he says. “I’ll be at a higher end of the price range for the work I do, but I can guarantee my clients [they’re] “I will receive high quality service.”
Liz S.loyal customer and Yelp Elite, agrees. “I can’t say enough good things about Cliff and his crew,” he says. “If you’re looking for someone who knows their plants and trees, cares about their customers, is clear and communicative, and is a real pleasure to do business with, look no further.”
To further underscore the value he offers, Bressler takes the time to really bring each client’s vision to life, transforming their outdoor spaces in a way that doesn’t just look good – it’s about creating a sustainable and beautiful environment that everybody can enjoy.
Liz credits Bressler’s attentiveness and interactions with clients for setting Nature’s Friends Landscaping apart. “Cliff responded very, very quickly. He really has his business under control. And I want you to know that he shows up,” she says. Her testimony underscores the trust and signature reliability of Bressler’s approach, illustrating how effective communication is woven into every interaction.
In addition, Bressler’s flexibility and responsiveness are especially appreciated in unexpected situations, which Liz experienced first-hand. “It was a Sunday. I sent him a text message. He showed up at five that afternoon,” she says, impressed by his commitment to quickly solving urgent problems, a rare trait that helps loyal customer relationships.
Bressler’s influence extends beyond his individual gardens, impacting the area people through his service and environmental stewardship. In fact, he says he’s “turned down a lot of jobs in really great areas” because it could take him 45 minutes to get there. This selective approach underscores his commitment to being accessible to local clients and minimizing the environmental impact of longer commutes.
Nature’s Friends also has strong ties to the area people, takes part in local initiatives and builds relationships that strengthen cooperation and support of the local network.
“It was a lot easier to manage myself having a client and three guys working for me full time,” Bressler says of his desire for autonomy, which allows him to be more deeply involved in local projects and community activities.
While appreciating the broader impact of Bressler’s involvement, Liz appreciates this local focus, noting how Bressler’s community involvement and care for employees strengthen her trust. “He’s very loyal to the guys who have stayed with him,” she says, emphasizing how Bressler’s treatment of his team translates into high-quality service and ongoing customer satisfaction.
Through strategic partnerships and a focused scope of operations, Bressler ensures that Nature’s Friends each transforms spaces and strengthens social connections. His efforts to take care of a focused service area allow him to reply quickly to customer needs and engage more intimately with the local ecosystem.
“I provide a level of service and quality that I pride myself on, and that commitment will continue as we grow,” he says. “We do more than just landscape design; we do spaces that people will love and thrive in for years to come.”
The success of Nature’s Friends Landscaping is based on the following principles:
- Commitment to prime quality customer support. Bressler focuses on detailed communication and responsiveness. Prioritizing clear and consistent communication ensures that customers feel valued and well-informed throughout the service experience.
- Maintaining a local focus. Bressler’s decision to limit his service area enables more personalized service and faster response times, demonstrating the advantages of focusing intensely on the local market slightly than spreading efforts across a wider area.
- Supporting community engagement and sustainable development. Bressler’s involvement in area people projects and his commitment sustainable practices are appreciated by customers who value environmental awareness and supporting the community.
- We care about your team. By ensuring that his team is well-rewarded and appreciated, Bressler creates a positive work culture that translates into high-quality services for clients.
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Editorial contributions by Charlotte Che and Kristi Lindahl
This article is a part of our America’s Favorite Mom & Pop Shops™ series, where we feature family-owned businesses.