Selling software to a company is such a time -consuming process. Even after convincing customers, the product is suitable for their organization, they still have to make sure that the software meets all safety requirements.
Chas Ballew realized how painfully a slow and tedious process of security and review of suppliers’ compliance was when he was working well, a hosting platform for healthcare corporations, which he co -founded in 2013. “They saw that every time one of our clients tried to close the contract, they would have to explain all security and customer practices,” Balllew said technically.
Completing detailed questionnaires took software suppliers, often delaying the original sales and extending of contracts. In 2021, the BALLEW remained accurate to find a conveyor, a startup dedicated to the automation of long customer safety approval processes.
Shortly after starting, Converer Opeli introduced ChatgPT and the company used the possibility of powering its AI product. While many enterprises are cautious about the adoption of AI software, the conveyor customers adopted the idea of delegation Otherwise, monotonous work.
“It is very unnecessary and repetitive,” said Ballew about safety reviews. “[Customers] Do not think that it creates a lot of values, so very happy that artificial intelligence fills in conformity forms. “
According to Balleww, Conveyor was the first supplier of AI fully implemented in the production environments in Zendesk, Atlassian and Qualtrics. The startup customer database also includes Workday, Netflix, Zapier and over 400 other corporations, claims that the dressor.
The conveyor claims that his agent AI can complete over 90% of questions about customer safety fully, autonomously and accurately, saving customers for many hours and accelerating the sales process.
Based on the success in the Security Review, the startup now introduces automation powered by AI applications for proposals (RFP), which are often vital elements of any sales process. It is expected that the extension of the conveyor to automate the inquiry will attract a wave of recent customers outside the technological sector, significantly increasing the attractiveness of the startup to investors.
The recent product has helped conveyors attract more funds: $ 20 million of series B under the leadership of Signalfire with the participation in the Oregon Venture Fund and Cervin Ventures.
In many respects, work performed by a conveyor is an ideal case of using artificial intelligence, because most individuals are afraid to do it. Despite this, full automation of the AI process requires extensive handrails.
“We maintain everything very safe, very isolated for every client, which is very important,” said the Balle. “Companies want to make sure that their confidential data is used only to process their information and they are not disclosed or mixed with the data of another person.”
The conveyor is not alone in solving this less known problem for sales teams. Other startups developing software for the inquiry and security questions include Loopio, Responsive and Rohirrim.