Why does the general director of Thomson Reuters bet on a large one on AI

Sitting with Steve Haster, general director of Thomson Reuters, was an insightful experience that ensured a deep view of the evolution of leadership in the era of artificial intelligence and global transformation. From the very starting, Steve explained that Thomson Reuters is much greater than just a widely recognizable Reuters information department. In fact, over 90% of the company’s revenues come from services provided by legal, tax, accounting and corporate specialists-a remark that global enterprises often have dynamic layers under the most public brand.

One of the most provocative parts of our discussion focused on the transformation role of AI in skilled services. Steve believes that firms that include generative artificial intelligence – not only as a tool, but as an integrated part of their activities – can be the winners of this recent era. He is less apprehensive that artificial intelligence will replace wholesale work and focuses more on how those that do not use these tools could be left. In the case of legal and tax specialists, this modification will increase traditional work flows, change the model of internships and redefine the managing and protected customer’s data.

Another convincing topic was the cutting of journalism and corporate business. As a general director, Steve must move on a unique dynamics of managing a company that gives impartial messages, while maintaining relationships with clients who do not all the time appreciate the media. His involvement in the principles of trust Reuters – accuracy, independence and honesty – offers a plan for organizations can remain trusting, putting in front of external criticism and political noise.

Steve also presented reflections on the leadership himself, which his upbringing had a great impact. With the father, who was the general director and mother with the experience of psychology and social work, his style reflects the balance of mental rigorous and humility. He does not imagine in a rigid profession path, as a substitute he prioritizes the possibilities that supply learning and development – a principle that aspiring leaders can consider to be beneficial in their profession.

The company intensively invests in innovations based on AI, aimed at becoming the most progressive player in business information services. He emphasized the importance of cyber security and data integrity, especially since AI becomes deeply set in the skilled world. For general directors and business leaders moving on a digital transformation, Steve’s approach is a masterful class in the balance of innovation, responsibility and long -term vision.